Dear Guest!

Our hotel chain ACADEMIA thanks you for choosing our hotels! The philosophy of our company is “4GUEST”, that means “FOR THE GUEST”. We always aim to meet needs of our guests and make your stay as comfortable as possible! And today, we are basing ourselves on this value, making a new decision on how to respond to the coronavirus (COVID-19), the spread of which was declared a pandemic by the World Health Organization on March 11, 2020.

We want every guest of ACADEMIA to know that we have joined the international program for ensuring safe tourism — Safe Travels, participation in which is aimed at the safety and calm of each guest and employee from the moment of check-in to check-out. For our guests, this sign is a guarantee that the services provided by ACADEMIA meet the requirements of sanitary and hygienic standards and safety standards.

IClean And Safety protocol also applies to hotel spaces by its own and further reinforces the existing strict measures taken earlier, based on the latest news and recommendations from the World Health Organization (WHO), Centers for Disease Control and Prevention (CDC), CPS and local health authorities informing about COVID-19.

Front desk and common areas

  • Schedules with increasing frequency of cleaning and disinfection of all hotel areas with special attention to items with high contact frequency;

  • Maintaining social distance in all hotel areas;

  • Stations with alcohol hand sanitizer and gloves at the entrance and in the public areas of the hotel;

  • Mandatory temperature check twice a day and monitoring of the health status of hotel employees and guests;

  • Provide employees with personal protective equipment, such as masks and gloves;

  • Quick check-in and check-out processes for the purpose of minimization of contacts (Some hotels perform contactless online check-in using individual passwords, which avoids inappropriate interaction with staff);

  • Disinfection of all room keys and their safe delivery at check-in;

  • Promotion of non-cash payment methods;

  • Intensive training for all staff, not just cleaning staff.

Rooms and cleaning

  • All non-essential items, such as extra blankets, decorative pillows, magazines, brochures, etc., are removed from the rooms;
  • Disinfection of rooms and individual bathrooms before check-in and after check-out with special attention to objects with a high frequency of contact;
  • Dining in the room (served strictly to the door of the room, the staff will not enter the room during the guest’s stay, if he / she does not wish it);
  • Cleaning and air conditioning equipment is checked every day.

An important part that we apply is a training of our employees to ensure knowledge and implementation of all processes and adopted protocol measures. Terms of the program and measures specified in the protocol are successfully applied to the hotel spaces to ensure that all employees and guests work and relax in a safe environment!

Take care and stay healthy!
Best Regards, ACADEMIA!